00:00 00:00 hi we're doordash and we enable every restaurant to deliver for 您好,我们是 Doordash,我们让每家餐厅都能提供送货服务 customers we offer restaurant food delivery 我们为客户提供餐厅送餐服务 in under 45 minutes and for restaurant owners 不到 45 分钟,对于餐馆老板来说 we provide our own drivers and we manage the logistics of delivery 我们提供自己的司机并管理送货物流 now you might think that food delivery is a solved problem 现在您可能认为送餐问题已经解决 but if you live in menlo park or palo alto you know that's not true 但如果你住在门洛帕克或帕洛阿尔托,你就知道事实并非如此 outside of pizza joints just about no restaurant in this area delivers 除了披萨店外,该地区几乎没有餐厅提供外卖服务 therefore services like seamless or grubhub 因此,诸如 Seamless 或 grubhub 之类的服务 which merely aggregate menus but don't actually deliver 它只是聚合菜单但实际上并不提供 don't work in fact that means the market is underserved 事实上不起作用,这意味着市场服务不足 because over 70 percent of the united states 因为超过 70% 的美国 live in areas where restaurants don't deliver 居住在餐馆不提供送货服务的地区 now there are courier services who are sending people to take to place takeout 现在有快递公司派人去外卖 orders on your behalf but because they don't partner with the merchants 代表您下订单,但因为他们不与商家合作 they are slower and structurally more expensive 它们速度较慢且结构更昂贵 00:01 00:01 we're the only company in this space that manages both 我们是这个领域唯一一家同时管理这两项业务的公司 our own logistics and partners with the merchants 我们自己的物流以及与商家的合作伙伴 we figured out the model to make consumer deliveries work 我们找到了让消费者送货成功的模型 because we control the entire experience of delivery 因为我们控制整个交付体验 we offer the best performance at the same cost 我们以相同的成本提供最好的性能 when an order is made in our system it gets placed immediately at an ipad 当在我们的系统中下订单时,它会立即被放置在 ipad 上 installed at the restaurant we've also built logistics software to 我们还在餐厅安装了物流软件 make it dead simple for any driver to onboard into our network 让任何司机都能轻松加入我们的网络 our logistics model is winning in over 3 500 deliveries 我们的物流模式赢得了超过 3,500 次交付 we've averaged 44 minute delivery times between when you place your order 从您下订单到我们的平均交货时间为 44 分钟 and when you receive your food better than our peers 当您比我们的同龄人收到更好的食物时 but unlike our peers who operate in the cities we did this in the suburb of palo 但与在城市运营的同行不同,我们在帕洛郊区进行了这项工作 alto an area that's much more spread out and more difficult 阿尔托是一个更分散、更困难的区域 because of our great service we've grown our weekly orders by over 由于我们优质的服务,我们每周的订单量增加了超过 00:02 00:02 30 percent week over week and we've already generated over 1.5 million dollars 每周增长 30%,我们已经创收超过 150 万美元 in annualized sales for our restaurants we figured out how to make consumer 在我们餐厅的年销售额中,我们找到了如何吸引消费者 deliveries work our growth proves that but what's more our driver network 我们的增长证明了这一点,但更重要的是我们的司机网络 and logistics software enables us to even go beyond food 物流软件使我们能够超越食品 if you were building the fedex of today to manage local deliveries 如果您正在构建当今的联邦快递来管理本地交付 deliveries wouldn't happen overnight or even same day 交货不会在一夜之间甚至当天发生 they would happen on demand and that's what we're building 它们会按需发生,这就是我们正在构建的 at doordash if you're interested in hearing more please come find us afterwards 如果您有兴趣了解更多信息,请随后来找我们 thank you 谢谢